| Terms and Conditions for full details on our terms and conditions please contact us Terms and Conditions These Terms and Conditions are designed to make sure all telephone transactions are conducted appropriately and that the www.fititforme.net website is a secure place to trade. They set out the full terms of the relationship between you and fititforme.net in connection with this website and any orders placed with us, via but not limited to, our website (www.fititforme.net), email, facsimile transmission, or telephone. Whenever you place an order with fititforme you are accepting the following terms and conditions. Please take the time to read them carefully. What You Can Expect From Us 1. No contract for the sale of any goods will subsist between you and fititforme unless and until fititforme accepts your order by charging in either full or part, your credit or debit card, against payment for goods ordered. fititforme will send an email (in instances where a customer has provided an email address for correspondence) confirming despatch of the goods you have ordered and/or issue you with a unique order reference which may be advised via email or telephone as applicable. 2. All prices include sales taxes (where applicable) unless otherwise stated. Delivery charges are also applicable. 3. The confirmatory e-mail (if applicable) will contain all relevant statutory information concerning your purchase from fititforme. 4. Fititforme will not pass on your personal details to any third party, without your consent. 5. We accept cancellations either by email to sales@fititforme.com online using the “Cancel Order” feature in the “Order History”, or by faxing your request to cancel in writing to our Returns department 0845-0940125 (10am-5pm – Mon-Fri, excluding Bank holidays), no later than 7 working days from the day after you receive the goods: · If you notify us of cancellation by email to sales@fititforme.com , please ensure that you quote your name, address and order reference number, (which can be found on your email order confirmation or despatch note). If telephoning for assistance or to query any part of the returns process, please ensure you have your order reference to hand as this will speed up the process, and allow us to advise you more promptly. · Where you have already received the goods, returning the goods to fititforme unopened, and in the same condition that they were received, together with the original despatch note, no later than 7 working days from the day after you received the goods. · Upon receipt of notification that you wish to withdraw from the contract (in accordance with these terms) any sum(s) debited to fititforme from your credit or debit card in relation to your order will be re-credited to that credit or debit card account as soon as possible and in any event within 30 days of receipt of return of your order provided that the goods you wish to return are received by fititforme in pristine condition, unopened and unused. 6. Fititforme does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products, services, and prices without notice. fititforme reserves the right to cancel or refuse any order which, through an act of error or omission has been incorrectly priced. Any charges made will be refunded in full. 7. Fititforme do not exclude or limit any liability for (a) personal injury or death, where such injury results from fititforme ’s negligence or wilful default, or that of fititforme ’s employees, agents or subcontractors or (b) fraudulent misrepresentation. 8. TO THE FULLEST EXTENT PERMITTED BY LAW, FITITFORME PROVIDES A WEB SITE AND ANY ASSOCIATED ADVERTISING, THE CONTENTS OF WHICH ARE ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR GOODS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, FITITFORME DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THESE MEDIUMS IS ACCURATE, COMPLETE OR CURRENT. 9. Fititforme accepts NO LIABILITY for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the fititforme website, advertising or for any goods or service(s) purchased from fititforme. 10. Fititforme will only be liable for direct loss up to a maximum total of the price of the goods or service purchased in respect of any claim made. 11. In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, fititforme shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question ON THE EXPRESS CONDITION that you notify fititforme of the problem via e-mail (info@fititforme.com) or by calling during normal office hours (9am-5.30pm) on 0845-0940124 within 7 working days of day after receipt of the goods (receipt shall be deemed to have taken place 5 workings days after despatch). This does not affect your statutory rights. 12. All aspects of the contractual purchase agreement and payment thereof, between you and fititforme, will be governed by the laws of England. 13. All delivery times quoted are approximate. All deliveries are made to the address given by you either online, via email, facsimile transmission or telephone. Please note that orders may be part shipped in more than one package. 14. If your delivery address is outside of the United Kingdom you maybe subject to government imposed import duties and taxes, which are levied once a shipment reaches the destination country. Any such additional charges for customs clearance must be borne by you. It should be noted that customs policies vary greatly from country to country. fititforme would advise any customer to contact their local customs office for more detailed information relating to their country of destination. Please also note that cross-border shipments may be subject to opening and inspection by customs authorities. 15. Title of goods will pass only upon receipt of full payment. 16. Fititforme may amend these terms and conditions from time to time. At such times fititforme will issue them as a new version at www.fititforme.net , and these are also available in hard copy upon request. All purchases made from the new version issue date will be governed by those terms. 17. Fititforme try as hard as possible to ensure information relating to goods and services is current and accurate. However we cannot always guarantee that our suppliers have not changed information and/or prices. Fititforme will do its best to correct errors and omissions as quickly as practicable after being notified of them. 18. Fititforme shall not be liable for any delay or failure in performance of any part of this Agreement or any Service Order(s), other than for any delay or failure to pay money, to the extent that such delay or failure is caused by fire, flood, explosion, accident, war, strike, embargo, governmental or regulatory requirement, civil or military authority, Act of God, civil unrest, inability to secure materials or labour or any other causes beyond its reasonable control. What We Expect From You 1. It is your responsibility to ensure fititforme hold your correct personal details (in relation to orders placed) and that fititforme cannot be held responsible for any errors or delays relating to the inaccuracy of information held on our records. 2. You undertake that all details provided to fititforme for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own (or you are an authorised user) and that there are sufficient funds to cover the cost of the goods or services ordered. 3. You accept that email can be used, and is an acceptable means of long distance communication. 4. Your contract for purchases is with fititforme, and you undertake that any and all goods ordered by you are for your own private and domestic use only. 5. It is illegal to use or give out a false name or a known invalid credit card to purchase goods. Individuals proven or suspected to be wilfully entering an erroneous or fictitious order will be refused custom and/or prosecuted to the fullest extent of the law. Miscellaneous 1. These terms and conditions shall supersede any and all other conditions, understandings, commitments, agreements or representations relating to your purchase, whether oral or in writing, and contain the entire agreement between fititforme and you relating to your purchase. 2. If any provision of this Agreement is held by a court or any governmental agency or authority to be invalid, illegal, or unenforceable, such provision shall (to the extent possible) be severed from this Agreement and the remainder thereof shall nevertheless remain legal, valid, and enforceable. These terms and conditions are subject to the laws and exclusive jurisdiction of England. Installation Terms & Conditions Call Out Fees Call out fees are charged if the customer is not present on our engineers arrival on the agreed day, if the wrong equipment has been ordered or supplied by the customer and the installation can not be completed, if we are called out on a warranty issue and it is not a fault with the car kit or installation, if we arrive and no suitable parking is provided, (we require full off road private parking for our installations). This decision is made at the installers/installation managers' discretion. Warranty, Parts & Incorrect Goods All car kits and installations are covered with a one years warranty, this also includes free call out, provided it is the installation at fault, or the equipment is at fault. All genuine parts are covered with a one-year manufacturer's warranty. In some cases the equipment will need to be replaced by the manufacturers themselves. If any parts are sent in error then new ones will be dispatched at the earliest point. We supply a return envelope and all goods must be returned within 7 days. If these goods are not returned then we will charge for them at our RRP. If they are later returned and a refund requested then a £15 service charge may apply. Insurance Damage caused by the installer is fully covered through our installers and they are fully liable for all claims against and are responsible for your cars well being. If sub contractors are used then we ensure they have full insurance, and claims are to be made by them. If the equipment itself causes any damage then this needs to be resolved with the installation company and the manufacturer of the equipment. If Fit It For Me.com do not carry out the work, we are not liable for any damage. Booking Times Due to certain circumstances we can not guarantee an exact time of arrival. This is due to traffic, other jobs going smoothly, and other customer's cars being ready on time. We will always try and give an accurate time, but we ask that the customer and car be available at the install location at all times during that day. If for any reason the customer will not be present at any time, then we need to be informed, otherwise a call out fee may be charged. See above. Delivery As we offer a nationwide service, we may need to deliver equipment to you prior to the installation taking place. You will be advised of this on placing your order and payment for the installation will be required before the equipment is despatched. The equipment will be delivered by Royal Mail Special Delivery and will require a signature upon receipt. Payment By ordering via the telephone, On-line or email you are obliged to agree with all our terms and conditions, a full copy of these is always available by request. Call out fees are part of the terms and conditions and therefore can be charged to the credit card supplied. Cancellation If for any reason you are unable to keep your booking, we must be informed at least 24 hours in advance otherwise a call out fee may be charged. « Back |
Latest News | News Headline: Paul Wells from BT, joins us as our new sales manager
